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Policies
Terms And Conditions
These Terms and Conditions ("Terms") govern your use of the payment gateway provided by Rising Sparks Foundation ("we," "us," or "our") for making payments for donation. By using the payment gateway, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the payment gateway.
Payment Processing
When you make payments through our payment gateway, you authorize us to process your payment and charge the selected payment method for the amount specified.
You agree to provide accurate and complete payment information, including billing details and payment card information.
We reserve the right to refuse or cancel any payment transaction for any reason, including but not limited to insufficient funds, invalid payment information, or suspected fraud.
Transaction Confirmation
Upon successful completion of a payment transaction, you will receive a confirmation email or receipt containing details of the transaction.
It is your responsibility to review the transaction details and contact us promptly if you believe there is an error or unauthorized transaction.
Security
We take the security of your payment information seriously and implement industry-standard security measures to protect it against unauthorized access, disclosure, alteration, or destruction.
However, we cannot guarantee the security of your payment information transmitted over the internet, and you acknowledge that any transmission is done at your own risk.
Refunds and Cancellations
Refunds for payments made through our payment gateway are subject to our refund policy. Please refer to our refund policy for details on eligibility and process.
We reserve the right to cancel or suspend any payment transaction if we believe it violates these Terms or any applicable law or regulation.
Changes to Terms
We may update these Terms from time to time to reflect changes in our services or legal requirements.
We will notify you of any material changes by posting the updated Terms on our website or through other appropriate channels.
Your continued use of the payment gateway after the posting of any updated Terms constitutes your acceptance of the changes.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of West Bengal. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Madurai.
Privacy and Policy :
Rising Sparks Foundation ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you make payments through our payment gateway for educational institution fees.
Information Collection
When you make payments through our payment gateway, we may collect the following types of information:
Personal Information: This may include your name, email address, phone number, billing address, and payment card details.
Transaction Information: Details about the transactions you make, including the amount paid, date and time of payment, and transaction ID.
Use of Information
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing or other purposes. However, we may share your information with trusted third-party service providers who assist us in processing payments and delivering our services. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.
We may also disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
Security Measures
We take the security of your information seriously and implement appropriate technical and organizational measures to safeguard it against unauthorized access, disclosure, alteration, or destruction. This includes encryption of sensitive data and regular monitoring of our systems for potential vulnerabilities.
Your Rights
You have the right to review, update, or delete the personal information we hold about you. If you wish to exercise these rights or have any questions or concerns about our privacy practices, please contact us using the information provided below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate channels.
Refund Policy
This Refund Policy ("Policy") outlines the terms and conditions governing refunds for payments made through the payment gateway provided by Rising Sparks Foundation ("we," "us," or "our"). By using the payment gateway, you agree to be bound by this Policy. If you do not agree with any part of this Policy, you may not use the payment gateway.
Refund Eligibility
Refunds may be granted in certain circumstances, as outlined below:
Overpayment: If you have made an overpayment or duplicate payment, you may request a refund of the excess amount.
Payment Error: If there was an error in processing your payment, resulting in an incorrect amount being charged or an unauthorized transaction, you may be eligible for a refund.
Service Cancellation: If the educational institution fee payment for which you made a payment through the payment gateway is cancelled or refunded by Rising Sparks Foundation, you will be entitled to a refund of the amount paid.
Other Circumstances: We may consider other refund requests on a case-by-case basis, at our discretion
Refund Process
To request a refund, please contact us at risingsparksfoundation@yahoo.com and provide details of the transaction, including the transaction ID and the reason for the refund request.Refund requests must be submitted within 3 days of the original transaction date.
We will review your refund request and notify you of the outcome within a reasonable time frame.If your refund request is approved, we will process the refund to the original payment method used for the transaction, unless otherwise agreed upon.
If your refund request is approved, we will process the refund to the original payment method used for the transaction, unless otherwise agreed upon.Refunds may take 7 business days to be credited to your account, depending on your payment provider's policies.
Refund Denial
We reserve the right to deny refund requests in the following circumstances: Failure to meet eligibility criteria outlined in this Policy. Refund requests submitted after the specified time frame. Refund requests based on reasons not covered by this Policy. Refund requests deemed fraudulent or abusive. Our decision regarding refund eligibility is final and binding.
Changes to Policy
We may update this Policy from time to time to reflect changes in our services or legal requirements.
We will notify you of any material changes by posting the updated Policy on our website or through other appropriate channels.
Your continued use of the payment gateway after the posting of any updated Policy constitutes your acceptance of the changes.
We take the security of your payment information seriously and implement industry-standard security measures to protect it against unauthorized access, disclosure, alteration, or destruction.
However, we cannot guarantee the security of your payment information transmitted over the internet, and you acknowledge that any transmission is done at your own risk.
Refunds and Cancellations
Refunds for payments made through our payment gateway are subject to our refund policy. Please refer to our refund policy for details on eligibility and process.
We reserve the right to cancel or suspend any payment transaction if we believe it violates these Terms or any applicable law or regulation.
Changes to Terms
We may update these Terms from time to time to reflect changes in our services or legal requirements.
We will notify you of any material changes by posting the updated Terms on our website or through other appropriate channels.
Your continued use of the payment gateway after the posting of any updated Terms constitutes your acceptance of the changes.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of West Bengal. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Madurai.
Privacy and Policy :
Rising Sparks Foundation ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you make payments through our payment gateway for educational institution fees.
Information Collection
When you make payments through our payment gateway, we may collect the following types of information:
Personal Information: This may include your name, email address, phone number, billing address, and payment card details.
Transaction Information: Details about the transactions you make, including the amount paid, date and time of payment, and transaction ID.
Use of Information
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing or other purposes. However, we may share your information with trusted third-party service providers who assist us in processing payments and delivering our services. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.
We may also disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
Security Measures
We take the security of your information seriously and implement appropriate technical and organizational measures to safeguard it against unauthorized access, disclosure, alteration, or destruction. This includes encryption of sensitive data and regular monitoring of our systems for potential vulnerabilities.
Your Rights
You have the right to review, update, or delete the personal information we hold about you. If you wish to exercise these rights or have any questions or concerns about our privacy practices, please contact us using the information provided below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate channels.
Refund Policy
This Refund Policy ("Policy") outlines the terms and conditions governing refunds for payments made through the payment gateway provided by Rising Sparks Foundation ("we," "us," or "our"). By using the payment gateway, you agree to be bound by this Policy. If you do not agree with any part of this Policy, you may not use the payment gateway.
Refund Eligibility
Refunds may be granted in certain circumstances, as outlined below:
Overpayment: If you have made an overpayment or duplicate payment, you may request a refund of the excess amount.
Payment Error: If there was an error in processing your payment, resulting in an incorrect amount being charged or an unauthorized transaction, you may be eligible for a refund.
Service Cancellation: If the educational institution fee payment for which you made a payment through the payment gateway is cancelled or refunded by Rising Sparks Foundation, you will be entitled to a refund of the amount paid.
Other Circumstances: We may consider other refund requests on a case-by-case basis, at our discretion
Refund Process
To request a refund, please contact us at risingsparksfoundation@yahoo.com and provide details of the transaction, including the transaction ID and the reason for the refund request.Refund requests must be submitted within 3 days of the original transaction date.
We will review your refund request and notify you of the outcome within a reasonable time frame.If your refund request is approved, we will process the refund to the original payment method used for the transaction, unless otherwise agreed upon.
If your refund request is approved, we will process the refund to the original payment method used for the transaction, unless otherwise agreed upon.Refunds may take 7 business days to be credited to your account, depending on your payment provider's policies.
Refund Denial
We reserve the right to deny refund requests in the following circumstances:
Failure to meet eligibility criteria outlined in this Policy.
Refund requests submitted after the specified time frame.
Refund requests based on reasons not covered by this Policy. Refund requests deemed fraudulent or abusive. Our decision regarding refund eligibility is final and binding.
Changes to Policy
We may update this Policy from time to time to reflect changes in our services or legal requirements.
We will notify you of any material changes by posting the updated Policy on our website or through other appropriate channels.
Your continued use of the payment gateway after the posting of any updated Policy constitutes your acceptance of the changes.
